Calls Spam They are one of the things that annoy many people. They are irrelevant and often, sales agents offer products that are not of interest to the person receiving the call.
From last June 19, 2023, common law Telecommunications Included in its Articles 108 and 109 are restrictions to regulate the volume of calls.
Cases where companies cannot call
According to that Act It is illegal for companies to communicate Unless there is prior consent of the users or the call is necessary to fulfill the contract or for their vital interests. However, there are exceptions that allow teleoperators to continue making calls.
Exceptions to allowing receiving these types of calls include the user being authorized to receive commercial calls. Similarly, the law regulates the hours during which these communications may be received: 10 am to 3 pm and 4 pm to 9 pm.
Therefore, if the communications continue, you can always use some phrases to prevent them from continuing to call.
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Delete my number from database
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where did you get my number
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I did not request a commercial contact
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Contact during this time is illegal
The last two represent the assumptions made General Telecommunications Act and Act for Consumer ProtectionBut the former needs to do more by trying to block these companies.
In the second case, organic legislation on personal data protection and guarantee of digital rights can be referred to. In this sense, companies must provide the source of the data and cannot call random numbers.
In this sense, many people keep sharing complaints about these calls they are getting. Picking up, not answering, politely asking not to call again, mentioning the so-called ‘Robinson List’… are some of the techniques consumers use to get rid of these companies.
On the other hand, with the large number of digital frauds occurring in recent times, the question is, “Huh?” Officials recommend not using formulas such as asking. If you receive a call from an unknown number to avoid more sophisticated scam techniques.
