Spam calls from telemarketing or telephone scams have become a constant annoyance for mobile device users.
Although a provision of the General Telecommunications Act came into effect on June 29, 2023, requiring companies to obtain express consent to make these types of calls, many continue to flout the rules and contact consumers without permission. As a result, users suffer from unwanted interruptions.
A useful tool to reduce these practices in Spain is the ‘Robinson List’, an advertising opt-out service. Signing up for this list can help reduce the number of telemarketing calls you receive, as companies must consult this database before calling you.
However, not all of them respect this list and many users continue to receive unwanted calls.
Fortunately, both Android and iPhone offer features that can alleviate this problem. On Android, you can activate the option “Caller ID and Spam” From the phone app.
-
On your device, open the Phone app.
-
Tap More Options then Settings then Caller ID and Spam.
-
Turn caller ID and spam view on or off.
-
(Optional) To block spam calls on your phone, turn on Filter spam calls. You won’t receive notifications for missed calls or voicemails, but filtered calls will appear in your call history and you can check your voicemail.
By doing so, your device will alert you about spam calls. If you want to avoid interruptions altogether, you can activate Spam call filterIt will automatically block these calls. Blocked calls will appear in your history, but you won’t receive notifications.
On the iPhone, the solution is to download a third-party app from the App Store that offers spam blocking features.
-
Go to the app store and download the app, you can download and install multiple apps with this feature from different app developers.
-
Go to Settings > Phone.
-
Tap Call Blocking & ID.
-
Under Caller ID apps, turn the app on or off. You can rearrange these apps according to their priority. Tap Edit and drag the apps into the order you want.
Enabling these features is an effective way to reduce the impact of spam calls and protect against unwanted interruptions.
